Privacy Policy
Cantarella Bros. Pty. Ltd
A.B.N. 68 000 095 607
The Cantarella Group which includes Cantarella Bros (A.C.N 000 095 607), Vittoria Coffee (A.C.N 003 537 200) and Cosmo Foods (A.C.N 000 211 576) (the "Group"), is committed to protecting the privacy of individuals.
The protection of personal information in the private sector is required by the Privacy Act 1988 as amended by the Privacy Amendment (Private Sector) Act 2000 ("Act") and the National Privacy Principles (NPPS.) All employees and officers of the Group are expected to comply with the Act and the Group's policies and procedures concerning the protection of personal information.
This policy applies to all our web pages at www.cantarella.com.au and www.vittoriacoffee.com (the "Site"). It explains our practices with regards to the collection and processing of any personal information (that is, information from which an individual's identity is apparent or can be reasonably ascertained) and that may be collected as a result of your use of the Site.
This policy is based on the following principles:
- privacy of personal information is of paramount importance to the Group;
- your personal information will not be shared other than in accordance with this policy, with your permission or in accordance with the Act;
- we will only use your personal information for the purpose for which it was provided or as permitted by the law.
What information do we collect?
This Site allows you to contact certain individuals within the Group by sending them an e-mail, for the purposes of making general enquiries about the organisation and its products.
By sending such e-mails, you will be providing us with certain personal information, which may include your name, e-mail address and any other details you include in the e-mail. This information is collected by us solely for the purpose of dealing with your request. We may not be able to deal with your request without this information.
We do not collect any other personal information via the Site. We do not use cookies, web tracking or other devices to collect your personal information.
What do we use personal information for?
Any personal details that you provide to us will be kept on a database solely for the purpose of dealing with your request or enquiry. With regard to all other enquiries, your details will only be accessible and used by personnel dealing directly with your request.
We do not use or disclose any personal details that you provide to us for the purposes of direct marketing or any similar purposes.
Disclosing Personal Information
It is the Group's policy not to disclose any personal information to any unrelated third party, except with your consent or where we are required by law to do so.
Retention and Disposal of Information
The Group will only keep personal information it needs for the purpose for which it was collected. The Group will dispose of such information when it has no further need to use it or it is required by law to do so.
E-mail Security
In line with our policy on e-mail security, any e-mails that you send will be automatically scanned, which could result in certain attachments and styles of message being automatically blocked. Our IT administrators may have access to your e-mails in order to authorise the content. This is done purely for IT security purposes and our IT administrators will not access the contents of your e-mails once this process is complete.
Security of Information
You should be aware that the Internet is not a secure environment. However, the Group uses all reasonable efforts to ensure that any personal information collected is held securely. In addition, only authorised personnel have access to personal information. Such personnel have agreed to ensure confidentiality of this information and are required to comply with this policy.
Accessing and Updating Personal Information
Where you provide your personal details to us, please let us know if your details change and we will make every effort to keep any personal information up to date and accurate. You can access your personal information and notify us of any change, modification or correction by contacting the Group's Legal Officer on (02) 9748 0299 or in writing at: Cantarella Bros, PO Box 6565, Silverwater 1811 NSW Australia, or the individual to whom the information was first provided.
Complaints and Further Information
If you have a complaint or require further information about how the Group handles personal information or any privacy issues please contact our Privacy Officer on the contact details below:
Contact Details
Legal Officer
Cantarella Bros.
PO Box 6565
Silverwater 1811
NSW Australia
Ph: 0061 2 9748 0299
