I do enjoy Vittoria pure coffee in various forms, one being the coffee bag for speed and convenience.

Unfortunately, I encountered a split bag this afternoon as per the attached photo.

Incidentally, I'm finding your foil sachets difficult to open!

Regards,

Peter T

Not happy. Had to throw out about half the bags due to they come apart and you have a cup full of coffee grounds. This is the 2nd box this has happened to. I bought 5 boxes as I live out of town and only shop monthly. If this happens in the other 3 I won't be buying any more. Very disappointed. For the price we pay we deserve better.

I bought a box of these from Woolies a week ago and have had to throw most of the bags away. The bags are not sealed properly so unusable, unless you like a cup of coffee grinds. The foil packets are extremely hard to open as well causing some of the bags to rip. I thought it was just me initially, however as I get further into the box, I’m realising that’s not the case. I buy these regularly so I know this isn’t the quality I have come to expect… however it has put me off buying them again. I’m not on a huge income and these are a bit of a luxury I budget for in my shopping each week. I also live out of town and shop online… so the option of returning them for a refund would cost me a one hour return drive so not worth the fuel.